by Scott Sylvan Bell | Jul 31, 2026 | Business Growth
Direct answer: Pau Hana is a Hawaiian pay model where if the work is done right, employees get paid for all eight hours regardless of hours worked. It is returning to modern business as owners rethink pay and incentives for attracting top talent. Filmed in Sacramento,...
by Scott Sylvan Bell | Jul 30, 2026 | Business Growth
Direct answer: Create a thank-you SOP where everyone who touches a client sends a signed thank-you card. Cost is $2.50 per card. Apply RFM marketing (recency, frequency, monetary) to add upsell offers. Prevents buyer’s remorse, generates referrals, and...
by Scott Sylvan Bell | Jul 29, 2026 | Business Growth
Direct answer: Whether to hire or grow a manager depends on your exit timeline. Growing internally builds loyalty but takes 6 months to 2 years. Hiring externally gets you immediate speed but requires interviewing 5-6 candidates against real business scenarios...
by Scott Sylvan Bell | Jul 28, 2026 | Business Growth
Direct answer: Should you hire top talent when you find them on the market? Yes, if they bring 10x their salary to bottom-line profit. Use phantom equity tranches, sign your accounting team to an NDA, and have honest upfront conversations about limitations. Filmed in...
by Scott Sylvan Bell | Jul 26, 2026 | Business Growth
Direct answer: Order of operations determines whether your business plan succeeds or fizzles into the ether. Wrong sequence stalls progress. Use a preflight checklist mental model, plan in 60-90 day increments, and consult qualified professionals early — before you...
by Scott Sylvan Bell | Jul 25, 2026 | Business Growth
Direct answer: Implement accountability for growth, scale, or exit by defining 15-25 KPIs on a scorecard visible to your team. Include department metrics and company overall numbers. Green means on-target, red means behind, yellow means meeting-required — the color...
